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CuraScript General Information & Frequently Asked Questions

CuraScript is a pharmacy that specializes in the dispensing of some high cost injectable and oral medications. These medications may be either self-administered or given by a physician in the office. CuraScript provides personalized support and valuable services that a local retail pharmacy may not be able to provide. If you want to learn more about CuraScript, visit their Web site at www.curascript.com.

 

In addition to medications, valuable services that CuraScript provides include:

  • Education and support for complex medical conditions. CuraScript's specially trained clinical teams, which include pharmacists and nurses, answer patient and physician questions about medications on an ongoing basis. The clinical staff also interacts with the physician's office when necessary.

  • Ancillary supplies such as syringes and needles are provided at no additional cost.

  • Because CuraScript dispenses specialty medications daily, there are few instances where a medication would need to be special ordered. Retail pharmacies might not stock these high cost medications, and if they are special ordered there might be a delay in the start of treatment.

  • CuraScript has a lot of experience with the handling and shipping of specialty drugs and has the ability to deliver the medication by the method that will ensure that the product arrives safely.

Frequently Asked Questions

 

What prescriptions can be filled through CuraScript Pharmacy?
Click here to determine if a medication is available through CuraScript. If your medication is included in our database and listed as "Available through CuraScript", you may order up to a 30-day supply with a doctor's prescription and prior authorization (where required).

 

How do I get my prescription through CuraScript?
Follow the instructions for How to Order a New or Refill Prescription.

 

Must I get my specialty medications from CuraScript?
Check your prescription drug rider or your benefit summary documents to see if obtaining specialty medications from CuraScript is mandatory for your Plan.

 

I have a prescription on file at a retail pharmacy. Can I order refills from CuraScript?
You must obtain a new prescription from your provider and follow the instructions on How to Order a New or Refill Prescription. Call CuraScript toll-free at (866) 687-9722 to set up an account and for assistance in transferring your prescription to CuraScript.

 

How long will it take to receive my prescription?
Most prescriptions will be processed the same day they are received, as long as all the information needed to fill the prescription has been provided and prior authorization has been given. CuraScript has the ability to track shipments of all medications and inform you of the time of delivery. CuraScript will always contact you prior to shipping your medication for specific delivery instructions. If you are running low on medication or if your order has not arrived as expected, contact CuraScript immediately.

 

How much medication can I order through CuraScript?
You can order up to a 30-day supply.

 

Will I have to pay a copayment for my medication?
Yes. Your specialty pharmacy co-payment, as listed in your prescription drug rider or benefit summary documents, applies.

 

How do I pay for my CuraScript prescriptions?
Payment may be made by check, money order or credit card.

 

Can I speak with a pharmacist when I use CuraScript Pharmacy?
CuraScript's pharmacists are available during regular business hours toll- free at (866) 687-9722. In the event of an emergency after hours, a pharmacist will be contacted by a pager system and will return your call.


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