Members

Which plans are available to me?
Please ask your employer’s benefits administrator for details.

Have a question for Member Services?

• Visit our Member FAQs
  
  
• Call the number on the back of our ID card or click here for additional contacts.
  
  
• Preferred Gold or GoldAnywhere Medicare Members, please visit the Preferred Gold area of this site, or call:
  
  Rochester (West Region): 585- 327-2480 or 800- 665-7924
  
  All other regions (East/Central Region): 800-209-3945

Have a question about Dental?

Contact Dental member services by email or call 800-480-5640 between 8:30 a.m. and 5:00 p.m.

Report Insurance Fraud

We all pay for insurance fraud! Please help us fight this problem by reporting any activities you suspect.
Click to learn more or fill out a confidential report.

Providers

Contact Professional Relations or Provider Claims Services.

Brokers

Learn how to become an MVP Health Care Broker.

For log in, access or Web site issues, see Web technical support.

Employers

To find the right MVP plan option for your business visit our Learn More page, contact your broker or your MVP Representative, or call 1-800-TALK-MVP (1-800-825-5687).

For log in, access or Web site issues, see Website Technical Support for FAQs and contact information.

MVP Offices

Contact the MVP Office nearest you.

Web site Technical Support

For technical issues such as login issues, error messages, broken links, and more.

• Visit our Website FAQs
  
  
• Or, call 1-888-656-5695
  
  8:00am to 8:00pm (Eastern Time)
  Monday - Friday
  10:00am - 2:00pm (Eastern Time)
  Saturday
  Closed Sunday
  
  
• For non-urgent technical issues or request status, email us.